Set Up the Required Email Footer and Mailing Address
Every commercial Broadcast must include a valid physical postal address and a working unsubscribe link. This is a legal requirement (CAN-SPAM in the US, CASL in Canada, and similar elsewhere) — get it right once and it applies to everything you send.
Not legal advice. Confirm the exact requirements for your regions with your legal team.
Before you begin
- Your organization's current registered postal address.
- Decide where the footer is set — typically once at the account/Folder level so it applies to every Edition.
What the law requires (at minimum)
- A truthful From name and subject line.
- A physical postal address (a current street address, PO box, or registered agent address).
- A clear, working unsubscribe mechanism.
- Honoring opt-outs promptly (CAN-SPAM: within 10 business days).
Steps
- Open your account/Folder settings and locate the footer / mailing-address fields. (Add product specifics.)
- Enter your physical mailing address.
- Ensure the footer includes the unsubscribe link token so every recipient can opt out.
- (Optional) Add your logo and a short identifying line so recipients recognize you.
- Send yourself a test and click the unsubscribe link to confirm it works.
Result
Every Broadcast now carries your mailing address and a functioning unsubscribe link, and opt-outs are recorded and suppressed automatically.
Related
Canonical terms: Author, Edition, Folder (Project Folder), Broadcast. See the Glossary.